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Mr. Li

After sale-service department

Li Tianye graduated from Nankai University. He is modest and easygoing. He is familiar with product principles and performance and can solve problems for customers. His main responsibilities are responsible for the day-to-day management of all after-sales services;

 Supervising and guiding the specific work of business reception, claims, and claims; timely grasping the daily traffic and peace day reception issues; being responsible for resolving disputes with customers during the service process; 

The work of the personnel was summarized, analyzed and evaluated; responsible for the management of out-of-office rescue services, appointment services, customer complaints, customer visits, etc., and participated in the review of major maintenance service items; 

The liability claims system operated in strict accordance with public requirements; development repairs and repairs Business and accessories and accessories business market. Develop, arrange and coordinate the specific development of service work, coordinate the relationship between service consultants, claimants, insurance salesmen, maintenance technicians and accessories;.

According to customer satisfaction, propose corresponding improvement measures to meet the reasonable requirements of customers; Assignment of daily affairs.